Tips for Navigating Crossbar

Getting Started

Create Your Account

  1. Click "Sign Up" that will show at the top left of the site over the Capitals logo.
  2. Enter the email address and password you'd like to set up for your account.
  3. A verification email will be sent to the email you enter to activate the Crossbar account.
  4. Once you have verified the account, you'll be able to enter your name and phone number to complete your account set up.


Adding Your Participant(s)

After you complete your account setup, you'll be prompted to add a Participant/Player to you account:

If you need to add another participant to your account at any time, you can follow these steps:

  1. Log into your Account and choose "Account"
  2. On the Participants tab of your Account menu, select "Add Participant"
  3. Select Add Participant
  4. Complete Player Profile (name, birthdate)


Adding a Family Member

Creating a Crossbar account allows you to have access to a player's information, have the ability to modify and register the player, and to receive email correspondence for the player. We recommend that all family members who will be bringing the player to practice or games be added to that player using the steps below. This will ensure all family members receive emails and other updates.

Adding a new user account (such as an additional parent or even one for the player) is easy and you can add as many accounts as you need. It is important to remember that these instructions must be completed by a user account that already has access to the participant.

  1. Log in to the CCYHA website using the same email address. This must be done on the website, not the mobile application.
  2. Click Account in the top left navigation.
  3. Click on the participant in question to view their profile.
  4. Once on the player profile, click '+ Add' in the accounts section at the top.
  5. Enter the user's email address. If the user already has an account, they will be added immediately. If the user does not have an account, then a verification email will be sent to them. They must click on the link to verify their email and then create an account by supplying their name, selecting a password and supplying a phone number. The user will be added once they have created their account.
  6. Accounts associated with the child can check to see who has been added by following steps 1 thru 3 at any time.

Need to add more than one? Refresh the page and you can add another.

Confirm Delete
Click the delete icon again to confirm. Click escape to cancel.